CQC Deep Dive Support


Over the past 3 years, Innovations in Primary Care (a GP federation in West Sussex) and Premium Primary Care (a local, specialist primary care support company) have been jointly delivering a “Smarter Working” service, including offering Deep Dive Days to practices within Sussex.

The purpose of a Deep Dive Day is to fill knowledge gaps, provide opportunity for reflective self-evaluation, deliver some immediate tangible benefits, and set up a list to work through of any further improvements necessary for sustained and efficient compliance.

This targeted approach, working closely with an individual practice to support their own self-assessment, improvement planning, and team-strengthening has proved successful over the past 3 years with positive feedback from each of the 28 practices supported.
A Deep Dive Day Team typically consists of

  • GP
  • Nurse or Clinical Pharmacist
  • Manager x 3

They spend a whole day at the practice, working closely with the practice manager, CQC Registered Manager and a variety of staff. Their outputs include:
Preparation of a bespoke schedule beforehand.

  • A summary of themes
  • A list of specific recommendations immediately at the end of the day
  • Complete write up of the summary, recommendations, and full record of visit afterwards.

The Deep Dive Day is entirely funded by the Sussex Training Hub, and is completelt free to practices.  

For more information, and to book your visit, please email ipc.practicesupport@nhs.net and a member of the team will be in touch.