What Matters to Us

What matters to us as an organisation is that we do all this in a way that:

  • Improves patient experience and outcomes (do good work)
  • Improves staff experience in Primary Care (support people to do good work)
  • Designs responses based on knowledge of the value demands people make (use data to experiment with the work)
  • Supports the financial viability of Primary Care and the Federation (can continue to work)
  • Fun (a good place to work)
  • Sustainable (supports the environment we work in)

It is also important to us that, should we make a surplus, it is reinvested into Primary Care in ways that support the delivery of our purpose and what matters.

a group completing a jigsaw